​Our Association of Accredited Small Business Consultants®

Quote: 

“The most dangerous phrase in the language is: ‘We’ve always done it this way.’”

- Grace Hopper

About:

Sabrina Gordon is an IT Solutions Engineer specializing in automation, systems design, and the kind of clear technical documentation that turns confusion into structure. With 7+ years of experience supporting Microsoft 365, Freshservice, Intune, and service management environments, she blends engineering precision with a deep commitment to making technology usable, sustainable, and human-friendly.

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Sabrina’s career has been built on one core strength:
Translating complex systems into workflows, tools, and knowledge bases that teams can actually use.

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She has designed enterprise automations, rebuilt broken infrastructures, created scalable onboarding processes, and transformed scattered “tribal knowledge” into clean, actionable SOPs. Her work spans IT engineering, service optimization, workflow development, and front-end web design — giving her a rare ability to see both the technical architecture and the user experience it supports.

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Beyond engineering, Sabrina builds thoughtful digital experiences. She has designed websites, e-learning environments, internal portals, custom GPT assistants, and multilingual online courses. Whether she’s rebuilding an infected WordPress site, reorganizing a chaotic SharePoint library, or crafting a resume tool powered by AI, her focus remains the same:
Create clarity, reduce friction, and build systems that empower people to work confidently.

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Her portfolio includes projects across automation, documentation, mental health tools, branding, and small business support — each one reflecting her belief that technology should make life easier, not more complicated.

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When you work with Sabrina, you’re working with someone who values precision, empathy, and long-term stability. She doesn’t just fix problems; she reorganizes the ecosystem around them so they don’t return.

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If you’re ready to bring order to your digital operations, elevate your technical systems, or finally make sense of the tools you rely on, Sabrina is the partner who will help you build what’s next.